At Furever Etch, we know that every order holds deep meaning. Whether you’re honoring a beloved pet who’s passed, celebrating a current companion, or gifting a loved one a heartfelt keepsake—they’re not just “orders” to us. They’re moments, memories, and legacies we’re honored to bring to life.
Because each product is made-to-order with careful craftsmanship and attention to detail, we have a dedicated turnaround process in place to ensure every piece receives the quality it deserves.
We aim to complete and ship your order within 5–10 business days from the date we receive:
Your completed order
A high-quality photo suitable for engraving
All required personalization details (such as names, dates, or messages)
Business days refer to Monday through Friday and do not include weekends or federal holidays. Once your item is completed and ready to ship, you will receive a confirmation email along with tracking information.
Each piece undergoes the following stages between the time we receive your order and the time we ship it out:
Image review and preparation – Photos are carefully reviewed for clarity and adjusted if needed for optimal engraving.
Material treatment – Slate and wood pieces are cleaned and prepped to ensure crisp detailing and durability.
Engraving and personalization – Your photo and text are engraved using precision equipment and personalized based on your order details.
Finishing process – Each piece is sealed with a matte finish to protect and preserve the engraving.
Quality control – We inspect every piece to ensure it meets our standards before packaging.
Secure packaging and shipping – Items are wrapped with care to ensure safe transit.
While we do our best to meet our 5–10 business day window, certain factors may affect production time, including:
High order volume during holidays or promotional periods
Delays in receiving required information or usable photo files
Custom or complex requests that require additional preparation time
Unexpected supply chain delays or equipment maintenance
In the event your order may take longer than expected, we will reach out and keep you updated on the progress. We believe in open communication and transparency every step of the way.
If you need your item by a certain date (such as a birthday, memorial, or event), please contact us before placing your order to check availability for a rush option.
📧 Email: info@fureveretch.com
Please include your order idea, desired delivery date, and any special instructions so we can confirm whether we can accommodate your request.
While we do not offer standard expedited processing or shipping through the website, we’re always happy to help when possible.
Furever Etch is committed to treating every custom piece with the time, heart, and attention it deserves. Our 5–10 business day turnaround time helps us maintain the quality and care that defines our brand—while still working hard to get your order to you as quickly as possible.
We appreciate your trust, patience, and the opportunity to create something truly meaningful for you or someone you love.
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Handcrafted with purpose. Timed with care. Remembered forever.
© Furever Etch
My communication and purchace was very smooth and well worth the purchace. I would gladly recommend this seller to anyone looking for a product like this. Very open with pricing, communication. Order was completed very quick. Packaging was very well don't if not professional looking. 5 stars well deserved
Thank you, Crystal for the beautiful memory you made for me to help remember my fur babies that crossed over the rainbow bridge. Fur ever etch was quick with shipping. My product came in perfect condition. If I could give it 10 stars I would thank you again highly recommend.
The absolutely most precious gift. My baby girl was perfectly engraved. I'll forever cherish this piece. 5/5 ⭐️
Shipping was very quick, and the piece came framed. Wonderful company owner. ❤️
This was one of the most thoughtful gifts I have ever received. It literally took my breath away. If you lost a loved one, this is a beautiful way to remember them.
The picture I received is perfect!!!! The details are amazing!!! I am so happy with my picture!!!! I love it so much!!!! Such amazing work!!!!!
Truly amazing! I lost my life long buddy of over 15 years not too long ago.
My wife got me this and used my favorite picture and memory of him. After she talked with the owner of Furever Etch, they came up with a beautiful custom design that ties our personalities together that I’ll appreciate and love for ever. The customer service and fast free shipping was a nice bonus.
Thank you FureverEtch on a wonderful piece. Will becoming back for sure!
I couldn't be happier with this company. The quality of their work is truly exceptional; the intricate design I provided was etched with perfect precision and clarity. It's clear they use high-quality equipment and have a great eye for detail.
The price was also very competitive, offering amazing value for the professional results I got. On top of that, their customer service was a standout. They were responsive, easy to work with, and made sure I was happy with the design before starting. The entire process was seamless, and the final product is a perfect keepsake. I'll definitely be a returning customer.
Communication and customer service is fantastic! They are thorough with asking questions and providing suggestions to help you get exactly what you’re wanting. Great communication throughout the process and follow up to make sure you are satisfied with your purchase. 100% recommendation supporting this business
Crystal was absolutely fantastic! She completed my order quickly and efficiently, delivering exactly what I was looking for. The quality and speed of her work exceeded my expectations—10/10, I highly recommend her services!
